YUSEN MACHINE CO.,LTD

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Tel: 86-577-66878235 66878552
Fax: 86-577-66878539
Mobile: 86-13566151568
E-mail: info@talsenmachine.com
Add: Feiyun Industry Zone Rui'an Zhejiang China
Skype: helen20078
Skype: helen20078 info@talsenmachine.com

Sale Service

 SERVICE AFTER SELL

1. all of our new machines have 1 year warranty.
2. we can send engnieer for installation and repairing
3. if you do not have technical person or operator,
    we can introduce operator to you.teach your operator.
4. if part broken,we can help you to change it.

SERVICE FAQ

  • QWhat about the warranty?

    A
    All of our machines have 1 year warranty, if need we send engineer to install and test, buyer pay for the round air-tickets, food, hotel and transport, pay our engineer 80usd / day / person as salary.
     
    In warranty period, if spare parts broken, we exchange for free. after the warranty period, we supply the machine’s full life service, buyer pay for the material cost of exchanging spare parts and repairing.

  • QThe delivery time can be shorter?

    AIt is according to the time of your puting order, if you need the machines hurry, please discuss with  the seller, he will check and adjust with production department, if any possible, we will try to do for you.

  • QWhy delivery time is so long?

    A
    a. machine spare parts have many many, high equipment machine’s spare parts have more, work high precision needs longer time, some import parts needs to wait.
     
    b. we have other clients’ order in producting when you place order, we need to arrange your order schedule.

One of Yusen’s main concerns is continuously improving the level of service it offers to its customers. Once installed, each machine from us  is service right through its life by expert technical staff that provides, repairs and implementation, if required. This is how the success of our solutions translates into success for our customers, in a mutual beneficial relationship.
Contact us and your problem will be analyzed and processed by our staff. talsenmachine@gmail.com 

Online service

Skype: helen20078